Shipping

Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

All orders made will be shipped on the first available post date. All orders are should arrive at destination address between 3-6 days after you receive the notification your order has been shipped.

Please note delivery times may increase due to weekend/public holidays and other factors beyond our control.

Domestic Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. Free delivery is available in the UK for any orders over £50 .

In-store pickup

After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 12pm to 6pm on Monday to Friday. Please have your order confirmation email with you when you come.

International Shipping

We offer international shipping to the following countries: Ireland. 

Shipping charges for your order will be calculated and displayed at checkout. 

If you haven’t received your order within 6 days of receiving your shipping confirmation email, please contact us at info@facefirma.co.uk with your name and order number, and we will look into it for you.

 

If you have any further questions, please don't hesitate to contact us at info@facefirma.co.uk